FAQ

Shipping Questions

  • Where do you ship from?

    Our products are shipped from Europe!

  • What is the cost of shipping and will I receive a tracking number?

    The cost of shipping is $20 for Europe and $25 for rest of the world! Tracking is given within 24-72 hours of order placement.

  • Do you use discreet packaging?

    Yes! All products are shipped with stealth packaging to ensure they pass through customs successfully.

  • What happens if my order is lost or seized?

    We can only issue a reshipment if your parcel contains the wrong items or if you receive a seizure letter.

  • How fast is delivery?

    Orders are shipped Monday-Friday and tracking is generally provided within 24-48 hours of placing your order. Delivery times vary according to the destination Country. For Europe delivery times range between 3-8 days, and for USA delivery times range between 7-14 days.

    Please note during this time COVID19 has greatly affected shipping times and it is now taking between 3-5 weeks for delivery.

Order and Payment Questions

  • What payment methods do you accept?

    We accept Bitcoin, Litecoin, Ethereum, and Monero cryptocurrencies.

  • Do you have a minimum payment?

    We do not have a minimum payment requirement!

  • Is my information safe?

    Your data is stored outside of US jurisdiction, any data sent to and from our website is encrypted. We offer guest checkout, all guest checkout information/data is deleted after your order is complete. Your data can also be deleted at your request via use of our contact form.

  • How do we know these products are legitimate?

    All of these products are made in pharmaceutical grade facilities that are WHO-GMP and UK-MHRA compliant (UK-FDA equivalent).

    You can also verify we are authorized distributors of Deus Medical by entering our website name here – https://deusmedical.com/verify/verifyseller

    Alternatively we have lab tests of most products to show the perfect dosage of each, these can be shown on request.